Director, Human Resources

Millwaukee, WI
Full Time
Human Resources
Senior Manager/Supervisor

Our Story:
Crisis Prevention Institute Inc. is the worldwide leader in evidence-based de-escalation and crisis prevention training, and dementia care services. Since 1980, we’ve helped train more than 15 million people within service-oriented industries including education, healthcare, behavioral health, long-term care, human services, security, corrections, corporate, and retail.

At CPI, we are dedicated to changing behaviors and reducing conflict for the Care, Welfare, Safety, and SecuritySM of everyone. We believe in the power of empathy, compassion, and meaningful connections. We believe personal safety and security are the antidotes to fear and anxiety. It’s a philosophy that is central to everything we do, and traces back to our beginning. It is what defines and differentiates us, and informs our core beliefs.

As a member of the team, you can expect to:

  • Make a difference through your work – You’ll be proud to tell your family and friends about what you do.
  • Gain significant career experience only obtained within a fast-growing organization – Entry-level roles through executive leadership.
  • Feel fulfilled and have fun – We work hard but make the time to build meaningful relationships and celebrate the wins.
The Role:
Partnering closely with the Vice President, Human Resources, the Director, Human Resources will help build and deliver high-impact talent solutions that grow the capability of CPI’s employees, foster an engaged work environment, and increase organizational performance. This role will be accountable for the design, development, and implementation of talent processes, programs, and systems, including talent acquisition, employee relations, professional and leadership development, engagement, performance management, and total rewards to ensure people’s capability, organizational design, and learning experiences can deliver on the company’s strategic initiatives.

What You Get To Do Everyday:
  • Develop, execute, and evolve a talent acquisition strategy and framework that meets the organization’s short and long-term talent needs.
  • Advise and counsel managers and employees on people-related matters.
  • Collaborate with business leaders on change initiatives, providing subject matter expertise in change management strategies, tools, and resources.
  • Manage the program delivery and execution of talent initiatives, including developing materials and presentations that are engaging, inspiring, and inclusive. Apply a data-driven approach to measuring the effectiveness of initiatives and continuously iterate to improve results.
  • Deliver and/or facilitate learning and development programs to operationalize a culture of lifelong learning while leveraging the 70:20:10 Learning and Development Model.
  • Utilize key HR metrics, data, and reports, including employee engagement and pulse surveys, to provide insights and recommendations for continuous improvement in culture, leadership, processes, and practices.
  • Oversee the administration of salary structures; conduct market analysis to ensure competitive positioning and equity within the organization; and lead the annual compensation review process, including communicating budgets and guidelines, providing reports, collecting recommendations, and coordinating the review process with leadership.
  • Manage the talent review and succession planning process.
  • Lead, develop, and mentor team members in the functional areas.
  • Make business decisions that are financially responsible, accountable, justifiable, and defensible in accordance with organization policies and procedures.
  • Perform other position-related duties as assigned.

You Need to Have:
  • Bachelor’s degree in Human Resources, Business Administration, or related field
  • Eight years or more of broad HR experience, including talent acquisition, employee relations, professional and leadership development, engagement, performance management, and total rewards
  • Five years or more of project and process management experience
  • Three years or more of HR business partner experience
  • Advanced computer skills in Word, Excel, and PowerPoint
  • Demonstrated strategic mindset, effective consulting, and influencing skills
  • Service and results-oriented, high attention to detail, critical thinking, and with a sense of urgency
  • Excellent communication (written and verbal), facilitation, problem-solving, and interpersonal skills
  • Proven ability to collaborate and build trust within complex organizational relationships, within teams, and one-on-one
  • Proven ability to be hands-on, roll up sleeves, and demonstrate resourcefulness and initiative
  • Flexibility, adaptability, agility; able to effectively prioritize and manage multiple projects/priorities simultaneously
  • Has a mindset of continuous improvement
  • High level of discretion – ability to deal with highly confidential information appropriately
We'd Love to See:
  • Master’s degree in Human Resources, Organizational Development, or related field
  • Experience building and/or rolling out talent solutions
  • SHRM-CP or PHR certification
What We Offer:
  • $100,000 - $120,000 annual salary 
  • Annual company performance bonus
  • Comprehensive benefits package
  • 401k
  • PTO
  • Health & Wellness Days
  • Paid Volunteer Time Off
  • Continuing education and training
  • Hybrid work schedule
Crisis Prevention Institute is an Equal Opportunity Employer that does not discriminate against any applicant or employee on the basis of age, race, color, ethnicity, national origin, citizenship, religion, diversity of thoughts and beliefs, creed, sex, sexual orientation, gender, gender identity, or expression (including against any individual that is transitioning, has transitioned, or is perceived to be transitioning), marital status or civil partnership/union status, physical or mental disability, medical condition, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state, or local law. The Company will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.
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