Territory Account Manager

Milwaukee, WI

Full Time

Sales

Mid Level

Our Story:
Crisis Prevention Institute Inc. is the worldwide leader in evidence-based de-escalation and crisis prevention training, and dementia care services. Since 1980, we’ve helped train more than 15 million people within service-oriented industries, including education, healthcare, behavioral health, long-term care, human services, security, corrections, corporate, and retail.

At CPI, we are dedicated to changing behaviors and reducing conflict for the Care, Welfare, Safety, and Security^SMof everyone. We believe in the power of empathy, compassion, and meaningful connections. We believe personal safety and security are the antidotes to fear and anxiety. It’s a philosophy that is central to everything we do, and traces back to our beginning. It is what defines and differentiates us, and informs our core beliefs.

As a member of the team, you can expect to:

Make a difference through your work – You’ll be proud to tell your family and friends about what you do.
Gain significant career experience only obtained within a fast-growing organization – Entry-level roles through executive leadership.
Feel fulfilled and have fun – We work hard but make the time to build meaningful relationships and celebrate the wins.

The Role:

You will be responsible for the strategic account and territory management of a geographic territory by selling CPI’s training programs and products to targeted organizations, orchestrating all aspects of the sales process, and facility-based training program logistics. Additionally, this role is responsible for retaining and growing an existing customer base while developing new business clients through company-supported marketing efforts and prospecting additional markets or organizations that could benefit from CPI programs and products.

What You Get To Do Everyday:

Coordinate CPI training programs throughout the geographic territory and sell products that meet customer training plans diagnosed through a discovery call with key decision-makers and committee members.
Meet established sales goals in an individual player role as part of the CPI Sales Team. This is achieved through prospecting geographic territory for new customers and customer retention and expansion.
Develop new leads through research and contact inbound marketing leads to discuss clients’ training needs and offer solutions. The majority of contact is via telephone, email, fax, and social media. Occasional travel may be required.
Conduct strategic account management calls to solve problems and provide current training data to increase sales in existing accounts.
Design and deliver presentations on the implementation of customer solutions.
Create and maintain a sales action plan.
Manage forecastable pipelines via our client relationship management (CRM) system.
Support leadership with active involvement in projects that occur either within the department or cross-departmentally.
Represent CPI at local, state, or national conferences and tradeshows.
Perform other position-related duties as assigned.

You Need to Have:

High School Diploma or GED
Two years or more of experience in sales
Knowledge of CRM systems and Microsoft Office products
Strong attention to detail
Ability to multitask, prioritize and organize efficiently
Accountable for work produced
Positive attitude, high-energy
Well-developed interpersonal skills

We'd Love to See:

Bachelor's degree

What We Offer:

$50,000 annual base plus uncapped commission
Average first-year earnings of $65,000 - $80,000
On target earnings of $87,500 (base + commissions)
Annual company performance bonus
Comprehensive benefits package
401k
PTO
Health & Wellness Days
Paid Volunteer Time Off
Continuing education and training
Hybrid work schedule

Crisis Prevention Institute is an Equal Opportunity Employer that does not discriminate against any applicant or employee on the basis of age, race, color, ethnicity, national origin, citizenship, religion, diversity of thoughts and beliefs, creed, sex, sexual orientation, gender, gender identity, or expression (including against any individual that is transitioning, has transitioned, or is perceived to be transitioning), marital status or civil partnership/union status, physical or mental disability, medical condition, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state, or local law. The Company will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.

Apply for this position

Required*

Apply with Indeed

First Name*

Last Name*

Email Address*

Phone*

Address*

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Cover Letter

Who referred you to this position? Enter their first and last name here.

What's your highest level of education completed?*

Are you 18 years of age or older?*

LinkedIn Profile URL:

Desired salary*

Earliest start date?

What’s your employment eligibility?*

Are you a current Crisis Prevention Institute Employee?*

Have you previously worked for Crisis Prevention Institute? If Yes, please list the date(s) and position(s):*

Have you previously applied to Crisis Prevention Institute? If Yes, please list the date(s) and position(s) applied for:*

Do you have relative(s) currently employed with Crisis Prevention Institute? If Yes, please list their name(s):*

Do you have at least two years in sales or equivalent experience?*

Do you have experience in Territory Selling?*

Do you have experience working with Client Relationship Management (CRM) system? (Ex. Salesforce) If so, which system do you have experience with?*

Are you be able to perform the essential functions of this job with or without reasonable accommodation?*

The following questions are entirely optional.

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Gender

Race/Ethnicity

Invitation for Job Applicants to Self-Identify as a U.S. Veteran

A “disabled veteran” is one of the following:
- a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
- a person who was discharged or released from active duty because of a service-connected disability.
A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran status

I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE
I AM NOT A PROTECTED VETERAN
I DON’T WISH TO ANSWER

Voluntary Self-Identification of Disability

Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury

Please check one of the boxes below:

YES, I HAVE A DISABILITY, OR HAVE HAD ONE IN THE PAST NO, I DO NOT HAVE A DISABILITY AND HAVE NOT HAD ONE IN THE PAST I DO NOT WANT TO ANSWER

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Name	Date

Human Check*

Submit Application

Please review our open positions and apply to the positions that match your qualifications.

Make a difference through your work – You’ll be proud to tell your family and friends about what you do.

Gain significant career experience only obtained within a fast-growing organization – Entry-level roles through executive leadership.

Feel fulfilled and have fun – We work hard but make the time to build meaningful relationships and celebrate the wins.

Territory Account Manager

Apply for this position