Director, Dementia Care Specialists

Remote
Full Time
DCS
Senior Manager/Supervisor

Our Story:
Crisis Prevention Institute Inc. (CPI) is the worldwide leader in evidence-based de-escalation and crisis prevention training and dementia care services. Our programs teach professionals the skills to recognize, prevent, and respond to crises in the workplace. Since 1980, we’ve helped train more than 17 million people within service-oriented industries including education, health care, behavioral health, long-term care, human services, security, corporate, and retail.

At CPI, we are dedicated to changing behaviors and reducing conflict for the Care, Welfare, Safety, and Security of everyone. We believe the power of empathy, meaningful connections, personal safety, and security are the antidotes to fear and anxiety. It’s a philosophy that is central to everything we do, and traces back to our beginning.

As a member of the team, you can expect to:

  • Make a difference through your work – You’ll be proud to tell your family and friends about what you do.
  • Gain significant career experience only obtained within a fast-growing organization – Entry-level roles through executive leadership.
  • Feel fulfilled and have fun – We work hard but make the time to build meaningful relationships and celebrate the wins.

The Role:

The Director, Dementia Care Specialists (DCS) is the thought leader for CPI’s initiative to help create a ‘Dementia Capable’ society and is responsible for budget attainment, business positioning, and growth. This position is responsible for leading the DCS business to ensure that best practice interventions and training are delivered in an unparalleled manner, while expanding deeper into key market sectors, including long-term care, assisted living, skilled nursing facilities, and home care.

What You Get To Do Everyday:

  • Deliver budgeted financial results (sales and EBITDA) for the DCS business.
  • Develop relationships with government, civil servants, decision makers, key professional bodies, and sector thought leaders to promote services and help grow DCS's business.
  • Monitor relevant regulations, industry trends, and best practices, and ensure programs and training are aligned.
  • Take part in and impact CPI’s Senior Leadership team (SLT), using strong leadership skills.
  • Provide consultation services, train DCC programs, and deliver thought-driven presentations as required.
  • Develop customer and partner relationships, participating in Marketing and Sales activities; at times requiring travel.
  • Serve as a subject matter expert (SME) in development projects.
  • Lead, develop, and mentor team members in all functional areas, advocating for professional development on behalf of the team.
  • Make business decisions that are financially responsible, accountable, justifiable, and defensible in accordance with organization policies and procedures.
  • Perform other position-related duties as assigned.
You Need to Have:
  • Bachelor’s degree
  • Eight years or more of work experience in the senior living and/or home care end market
  • Experience meeting “profit and loss” budgets within small to medium-sized commercial organizations
  • Experience working in senior leadership positions in profitably growing businesses in relevant sectors to CPI
  • Therapy or other health profession licensure in the state of practice and residence
  • Self-starter, enthusiastic, can-do attitude, persistent, and tenacious
  • Strategic and can see “bigger picture” but equally good attention to detail
  • Excellent teambuilding skills with the ability to attract, develop, and retain a high-performing team
  • Outstanding leadership skills with the ability to delegate responsibilities and authority effectively and to encourage individuals to decide how they will accomplish their goals and resolve issues
  • Well-developed interpersonal, negotiation, writing, speaking, listening, and presentation skills
  • Strong business acumen and strategic thinking ability
We'd Love to See:
  • Master's degree or doctorate in business or healthcare

What We Offer:

  • $105,000 - $125,000 annual salary
  • Annual company performance bonus
  • Comprehensive benefits package
  • 401k
  • PTO
  • Health & Wellness Days
  • Paid Volunteer Time Off
  • Continuing education and training
Crisis Prevention Institute is an Equal Opportunity Employer that does not discriminate against any applicant or employee on the basis of age, race, color, ethnicity, national origin, citizenship, religion, diversity of thoughts and beliefs, creed, sex, sexual orientation, gender, gender identity, or expression (including against any individual that is transitioning, has transitioned, or is perceived to be transitioning), marital status or civil partnership/union status, physical or mental disability, medical condition, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state, or local law. The Company will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.

 
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